🔐 Privacy Policy – Seralux
At Seralux, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
Seralux is responsible for the processing of your personal data. If you have any questions regarding this policy or how your information is handled, you may contact us directly at info@seraluxhair.com.
We collect personal data that you voluntarily provide when interacting with us, such as placing an order, signing up for updates, or contacting our team. This may include your full name, email address, phone number, billing and shipping addresses, and payment information (processed securely through trusted payment partners). This information is used solely to fulfill orders, communicate updates, provide customer support, and improve your shopping experience.
Your information is used to process and deliver your orders, send you shipping and tracking details, respond to inquiries, and deliver occasional promotional content if you've opted in. We never sell or rent your personal information to third parties. However, your data may be shared with select service providers solely for the purpose of completing your transaction, which includes shipping carriers such as UPS, USPS, and FedEx, as well as payment processors like Stripe or PayPal. These providers are contractually obligated to handle your data securely and lawfully.
Our website uses cookies and similar technologies to enhance your experience. These tools help us remember your preferences, track order activity, and analyze site usage to improve functionality. You can disable cookies through your browser settings, but please note this may impact certain features of our website.
We are committed to safeguarding your information through the use of industry-standard security measures. All transactions are encrypted using SSL (Secure Socket Layer) technology, and personal data is stored with access restrictions and regular monitoring.
As a customer, you have rights over your data. You may request access to your information, make corrections, request deletion, restrict certain processing activities, or withdraw your consent to marketing communications at any time by contacting us at info@seraluxhair.com.
From time to time, this Privacy Policy may be updated to reflect changes in legal requirements or business practices. The most current version will always be available on our website.
Thank you for trusting Seralux. We are dedicated to giving you a safe, luxurious, and secure shopping experience every time you visit.