​SERALUX

Seralux Hair – Privacy Policy.

 

Introduction

At Seralux Hair, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.seraluxhair.com. By using our site, you consent to the practices described here.

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Information We Collect.

We may collect the following types of information when you interact with our website:

• Personal details such as your name, billing address, shipping address, email address, and phone number.

• Payment information necessary to process your orders (credit/debit card details are securely processed and never stored by us).

• Account details including login credentials if you create an account with us.

• Usage data such as your IP address, browser type, and activity on our site, collected through cookies and similar technologies.

 

How We Use Your Information.

We use the information we collect for purposes such as:

• Processing and fulfilling orders

• Communicating with you about your purchases or inquiries

• Sending order confirmations, shipping updates, or promotional offers (if you’ve opted in)

• Improving our website functionality and customer experience

• Preventing fraudulent activity or misuse of our services

 

Sharing Your Information.

We respect your privacy and will never sell your personal data. However, we may share limited information with trusted third parties in the following circumstances:

• Service providers such as payment processors, shipping companies, or IT support that enable us to run our store

• Legal compliance if required by law, court order, or government authority

• Business operations in the event of a merger, acquisition, or transfer of assets, your data may be part of the transaction

 

Cookies & Tracking Technologies.

Our website uses cookies and similar tools to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Keep items in your shopping cart

• Analyze traffic and site performance

You may disable cookies in your browser settings, but doing so may affect your ability to use some features of our website.

 

Data Security.

We take security seriously and use industry-standard measures to protect your personal information. All payment transactions are encrypted during transmission. While no system is 100% secure, we work diligently to safeguard your data against unauthorised access, alteration, or disclosure.

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Your Rights.

Depending on your location, you may have rights regarding your personal information, including:

• Accessing the data we hold about you

• Requesting corrections or updates to your information

• Requesting deletion of your data (except where retention is required by law or business needs)

• Opting out of marketing emails by clicking “unsubscribe” in our communications

 

Third-Party Links.

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing any information.

 

Children’s Privacy.

Seralux Hair does not knowingly collect or store information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

 

Changes to This Policy,

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of our site indicates acceptance of the revised policy.

 

Contact Us.

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 info@seraluxhair.com
🌐 www.seraluxhair.com